​

Returns

​

Whether it is for a problem under warranty, a repair or a size adjustment, returns can be made either in store in Oka or by mail.

 

Warranty

For a replacement or a repair covered by our warranties, please return your purchase to us within the prescribed deadlines, along with your proof of purchase.

​

Out of Warranty

For replacement or repair not covered by our warranties, proof of purchase is not required; all MCDécarie jewelry is eligible.

​

Back to store

Come to the boutique in Oka with or without an appointment. 

 

Return by mail

For a return by mail, it is not necessary to communicate with us before, but it is important to include the following information with your return:

 

- Proof of purchase (if the item is under warranty)

- Details of the work to be done

- Return address

- Name, telephone and email address

 

Send everything well packaged to the following address:

 

MCDecarie

127, Notre Dame, Suite 2

Oka, QC, J0N1E0

Canada

 

Once the item is in our possession, if the work is not covered by our warranties, we will send an invoice by email.

​

MCDécarie Jewelry Repair Price List

Any repairs or adjustments not covered by one of our warranties may be made at the buyer's expense. The fees vary according to the nature of the jewelry or according to the adjustments to be made.